Inmarsat is delighted to announce the introduction of full global coverage for all our broadband services.

The Inmarsat BGAN, FleetBroadband and SwiftBroadband services provided by the Inmarsat-4 (I-4) F1 spacecraft were successfully restored earlier today, Tuesday, 24 February, at the end of the final outage caused by I-4 satellite repositioning.

 

The new global I-4 satellite regions are:

• I-4 Americas - at 98 degrees West
• I-4 EMEA - at 25 degrees East
• I-4 Asia-Pacific - at 143.5 degrees East.

 

Users of Inmarsat's BGAN service in the region need to re-point their antennas directly at the new in-orbit location of the I-4 F1 (I-4 Asia-Pacific) satellite at 143.5 degrees East. The new version of BGAN LaunchPad can be used to help pinpoint its new position.

 

Users of Inmarsat’s FleetBroadband and SwiftBroadband services will automatically lock on to the new satellite, and need take no further action.

 

However, some BGAN and FleetBroadband terminals may require software upgrades or other user intervention. End-users should contact their equipment supplier if unsure.

 

Distribution partners and service providers contacted by end-users affected by the I-4 repositioning process are requested to provide them with relevant information and support.

 

More information about the repositioning, including coverage maps and new versions of LaunchPad, can be found on the Inmarsat website under Support.

 

Website support: www.inmarsat.com/coverage